Printerval Review: is Printerval legit? (2024)


Have you heard about Printerval and are wondering if it’s a legitimate website to buy custom t-shirts, hoodies, and other products? You’re in the right place!


Printerval Review 2024

Printerval Review


In this in-depth review, we’ll cover everything you need to know about Printerval so you can decide if it’s the right choice for you.

Let’s dive in!


What is Printerval?

What is Printerval

First things first – what exactly is Printerval? In simple terms, it’s a big online marketplace where you can buy all sorts of customized products, like:

  • T-shirts
  • Hoodies
  • Phone cases
  • Mugs
  • Jewelry
  • Wall art
  • And a lot more!

Printerval was started in 2021 in Vietnam. It connects buyers with over 500,000 artists and designers from all around the world.

One of the coolest things about Printerval is that you can personalize a lot of the products with your own designs, text, and images.


The website is easy to use and supports multiple languages like English, German, and French.

You can pay securely using different methods like credit cards and online wallets.

Is Printerval Legit?

Now for the big question – is Printerval a legitimate company or a scam? The short answer is yes, Printerval is a legit business. They’ve been around since 2021 and have over 30 million customers worldwide.

On the review website Trustpilot, Printerval has an average rating of 3.8 stars out of 5 from over 33,000 customers.


And on Google, they have a 3.9 star rating from more than 14,000 reviewers. So most people seem to have a positive experience with Printerval overall.

However, it’s important to note that there are quite a few negative reviews online too.

Some Common Complaints Include:

  • Receiving the wrong items.
  • Deliveries being delayed or never arriving.
  • Poor customer service when trying to resolve issues.

Since Printerval has so many different sellers, the quality and service can vary. It’s always a good idea to check reviews for specific sellers before placing an order.

And make sure to read the fine print about things like shipping times and return policies.


So in summary, while Printerval is a legitimate site, it’s not perfect. It’s best to use it with a bit of caution.

Do your research on sellers, compare prices with other sites, and be prepared that returns could be difficult if there are any issues.

How Does Printerval Work?

Shopping on Printerval is a pretty straightforward process. Here’s a quick step-by-step guide:

  1. Browse and Select: Look through the various categories like clothing, accessories, home decor, etc., and find a product you like.
  2. Customize: Many items can be personalized with your designs, text, or images. Follow the customization steps for the product you chose.
  3. Checkout and Pay: Once you’re happy with your item, add it to your cart and proceed to checkout. Enter your shipping info and pay securely using a credit card, debit card, or online wallet.
  4. Delivery: After your order is placed, the seller will create your custom product and ship it directly to you. You’ll get a tracking number so you can keep an eye on its progress.

Pretty easy, right? Just remember that since items are coming directly from individual sellers, shipping times can vary quite a bit.


Customer Reviews and Experiences

As we mentioned earlier, Printerval has mixed reviews from customers. Some people love the unique products and designs they receive. But others have had frustrating experiences with poor quality items or terrible customer service.

Here’s a closer look at what people are saying on different review platforms:

Trustpilot Reviews:

Rating Key Points
5 Stars Praise for product quality, fast shipping, great customer service
1-2 Stars Complaints about receiving wrong/damaged items, unhelpful customer service

Google Reviews:

Rating Key Points
5 Stars Customers happy with products, fast delivery, and easy ordering process
1-3 Stars Issues with late deliveries, wrong sizes, stolen designs

Reddit and Quora:

  • Multiple users accuse Printerval of using stolen designs from artists without permission.
  • Some customers never received orders and couldn’t get refunds.

As you can see, experiences seem to depend on which sellers you order from on Printerval.

Satisfied customers often praise the unique designs, product quality, and fast shipping.


Unhappy buyers tend to have problems with shady sellers, incorrect orders, or missing deliveries.

Printerval’s Return Policy

Since Printerval has so many different independent sellers, there isn’t one universal return policy. The process for returns or refunds can vary depending on the individual shop.

However, Printerval does have some general guidelines:

  • If you receive a wrong or damaged order, contact Printerval’s customer support within 30 days. Provide details and photos of the issue. Printerval will then initiate a return or refund.
  • For sizing issues, Printerval will assist if the measurements differ from the product description by more than 1.5 inches.
  • If your order never arrives by the estimated delivery date, contact customer service within 30 days to request a refund.
  • Order cancellations and refunds are only available if requested within 4 hours of the original purchase.

The key takeaway is that you need to act quickly if there are any problems with your Printerval order. Don’t wait too long to contact customer support, or you may not be eligible for a return or refund.


Shipping Times and Costs

One of the most common questions about Printerval is how long it takes to receive an order.

Since products are custom-made by independent sellers and shipped from various locations, delivery times can vary quite a bit.

Most items go through a handling period of 1-7 days before they are shipped out. This is when the seller creates and packages your personalized product.

After that, the actual shipping time depends on which delivery method you choose:

Shipping Method Cost (USD) Delivery Time (Business Days)
Standard $6.99 3-12
Premium $8.99 – $13.99 3-10
Express $28.99 3-7

For orders shipped to PO Boxes or military APO/FPO addresses, delivery can take up to 40-45 days.

You’ll receive a tracking link via email that you can use to check on your order status.

It’s important to note that these are just estimates.

Actual shipping times may be longer depending on the seller’s location and any delays with customs or the postal service.


Frequently Asked Questions

We’ve covered a lot of information about Printerval, but you may still have some questions.

Here are answers to some of the most common queries:

  • Is Printerval a good company?
  • Printerval has been in business since 2021 and has over 30 million global customers.
  • They have average ratings of 3.8 on Trustpilot and 3.9 on Google, so most buyers are satisfied.
  • However, experiences can vary a lot depending on the individual sellers, so research thoroughly.
  • Is Printerval safe?
  • Printerval’s website is secure and they offer trusted payment options like major credit cards and online wallets.
  • They also have buyer protection policies in place and dedicated customer support.
  • But again, be cautious when choosing independent sellers and review their policies and reviews carefully.
  • How can I contact Printerval’s customer service?

You can reach out to Printerval’s customer support team via:

  • Live chat on their website.
  • Email to their support address.
  • Phone numbers are listed on their “Contact Us” page.
  • Social media messages on platforms like Facebook and Twitter.

Representatives are usually available 24/7 to assist with any order issues or questions.

However, some buyers have reported slow or unhelpful responses when trying to resolve problems.

Final Thoughts on Printerval:

So, is Printerval legit? The answer is yes – they are a legitimate company with millions of customers worldwide.


They offer a huge selection of unique, customizable products at affordable prices. When everything goes smoothly, buyers can get great items that aren’t available anywhere else.

However, Printerval isn’t perfect. With so many different independent sellers, the quality and service can be hit or miss.

Some sellers are fantastic, while others may be unreliable or even scammy. There’s always a risk of receiving the wrong items, experiencing shipping delays, or struggling to get refunds for missing orders.

The bottom line is that Printerval can be a great place to shop if you’re willing to put in a bit of extra time and effort.


Research sellers extensively, read reviews, and compare prices. Be prepared to follow up with customer service if anything goes wrong. If you’re looking for a very seamless experience, it may be better to shop elsewhere.

But if you don’t mind taking a bit of a gamble for the sake of unique custom products, Printerval is worth checking out.

Just make sure to use it cautiously and you could find some awesome items that you’ll love!

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